SuperNex Private Limited (“Company”, “we”, “our”, “us”) is committed to protecting the privacy and personal information of all users of UnlimitSpace, including property owners, tenants, agents, and visitors using our website and mobile application (collectively, the “Platform”).
This Privacy Policy explains how we collect, use, store, process, disclose, and protect your personal information when you access or use the Platform and related services.
By accessing or using UnlimitSpace, you agree to the terms of this Privacy Policy.
01. Scope of this Policy
Applies To
- UnlimitSpace mobile app
- UnlimitSpace website
- All related services (subscriptions, listings, agent transactions)
Users Covered
- Property Owners
- Tenants / Buyers / Renters
- Agents
- Website Visitors
02. Information We Collect
We collect only the information necessary to provide our services.
A. Personal InformationAccount & Identity
- Full name
- Email address
- Mobile number
- User role
- Login credentials
- Profile image
B. Property Information
C. Device & Usage Information
To improve performance and security, we may automatically collect technical identifiers, logs, and diagnostic data.
D. Payment & Subscription Information
For subscriptions and paid services, we track plan selection, transaction status, and billing cycles.
⚠️ Important: We do not store or access card numbers, UPI details, or bank account details.
E. Support & Communication
When you contact support, we collect email correspondence, support tickets, complaints, and feedback.
03. How We Use Your Information
04. Agent-Assisted Communication Model
Important Business Rule
Property Owners and Tenants cannot directly contact each other.
All communications, negotiations, site visits, and documentation are handled only through authorized agents assigned by UnlimitSpace. We may share relevant details only with the assigned agent for transaction facilitation.
05. Data Sharing
We do not sell personal data.
Assigned Agents
For property communication, visits, negotiations, and documentation support.
Payment Service Providers
For processing subscriptions and payments.
Technical Service Providers
Cloud hosting, analytics tools, crash reporting, and customer support systems.
Legal Authorities
Where required by law, regulation, court order, or government request.
06. Cookies & Tracking Technologies
Our Platform uses cookies, SDKs, and similar technologies for session management, performance optimization, analytics, personalization, and fraud prevention.
Users may disable cookies through browser settings where applicable.
07. Data Retention
Retained only as long as necessary for service delivery, compliance, and dispute resolution. Security deleted or anonymized thereafter.
08. Account & Data Deletion
Request deletion at any time via:
support@unlimitspace.com
Processed within reasonable period, subject to legal obligations.
9. User Rights
You may access, update, or correct your data, withdraw consent, or cancel subscriptions via our support email.
10. Children’s Privacy
Not intended for users under 18. We do not knowingly collect minors' data; if found, it's deleted promptly.
11. Data Security
We implement reasonable technical and administrative safeguards, though no platform can guarantee absolute security.
12. Third-Party Services
Platform links (Google, Apple, Maps) are governed by their own specific privacy policies.
13. Changes to Policy
Updated lists are published with revised dates. Continued use constitutes acceptance of revised terms.
Contact & Grievances
For privacy concerns or account deletion, please contact: